Training Toolkit: Facilitation Skills 201 - Responding to Support Group Challenges

Thanks for participating in PFLAG National’s  Facilitation Skills 201 - Responding to Support Group Challenges. One of our key goals is to help you take the information that you learned in this session and use it to make your chapter stronger and more effective. To do that, we’ve created this page to provide you with tools, resources, and references to materials mentioned in the training.

As always, the PFLAG National staff is here to help. If you have any questions, comments, or just need some good advice, please don’t hesitate to contact us.

Handouts from the training:

• Support Group Essentials Packet 

  This includes the:

• Support Group Guidelines

• Confidentiality Guidelines

• Support Group Ground Rules

• Effective Listening Skills

PFLAG Academy On-Demand Sessions:

• Facilitation Skills for PFLAG Leaders: Going from Good to Great!

• Our Trans Loved Ones: Creating Trans Allies and More Inclusive PFLAG Chapters

• Creating Thriving Chapters: How to Attract, Develop and Retain Members

• But We're On the Same Side: Conflict Resolution for PFLAG Chapters

• Powerful Partnerships: Making Cultural Diversity Successful in PFLAG Chapters

Links to other helpful resources:

• Creating Thriving Chapters: PFLAG Chapter Operations Manual

• PFLAG Unity & Inclusion Statement

• Run a Chapter

• Chapter Network Support